2/10 product delivery, no other contact. Pathetic

I have had endless issues with Telkom and have previously posted a complaint regarding their billing. Telkom cannot get their billing right and in 2013 we cleared up all the issues. Recently i app**** for their promotion for a 10mb line with 50GB soft cap for R899. I was told i would be getting the following: Mi-Fi Router, Dlink ADSL Router, WiFi Range extender, Microsoft office 365, DSTV explora, unlimited night surfer 2 sim cards with one gig each, 2 sims with 100 min talk time. free wifi, a home set up voucher.... yada yada yada. Its been two weeks since i agreed to upgrade to this package. Telkom then found a outstanding invoice from 2012.. yes thats right 2012 even though we had fixed up the account in 2013. I am like many Telkom customers unhappy as i got messed around and up until now have not received any of the items promised to me except the soft cap and 10mb line. Am I expected to pay pro rata or the full amount when i am only given two items from the entire deal. I queried this and as per normal they will get back to me.... Why are you so pathetic Telkom......????? Please sort this out or the next move is Facebook then twitter then consumer protection.