1st Month Customer ADSL Not Working

Item: Telkom
Rating: 2
Author: Pieter B

A week I have been phoning sending messages etc and no help with my ADSL line. Staying on the line for over 20 min without success to getting through to a consultant. I will not pay my account this month as I will not pay for a service I can not use. Telkom must cancel my ADSL Subscription as I would rather choose a different provider.

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Replies (1)

Telkom's replyOfficial

14 Sept 2015, 14:40

Hello PieterBez01,

Thank you for making contact with us

This response serves as confirmation that your query has been received and feedback will be provided soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM145425

Regards
Luleka
Telkom Social Media Team

Telkom's reply14 Sept 2015, 14:40

Official