1st Complaint after many issues

I'm using an LTE Wireless, which has connection but no internet yet I'm on an unlimited bundle. I called 081180 and 10210 and I'm just waiting to speak to a consultant, it's been over an hour now. I've had to connect with a Vodacom ****le just to write this review. Imagine if it was from Telkom, I wouldn't have been able to even buy my kids data. There's no communication that says they are experiencing an issue or if something is wrong with my account which in that case there never is but I have to deal with this nonsense on a Sunday morning, this is totally unacceptable.