FM
Fergus M
1 reviews | Active since Jul 2011
16 Mar 2015, 12:17
196CRK090315 - Business Down
The fault for our business was logged on the 9th of March 2015. The has to date been no contact from Telkom in terms of when resolution can be expected. This is a business line and both the ADSL line and the landline has been down for this period. We cannot do business without this as we are heavily reliant on our customers either phoning us or sending email.<br> <br> We have attempted to call the contact centre for an update to absolutely no effect. We have waited for up to 90 minutes on the line while waiting for the call to be answered.
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Replies (1)Telkom's replyOfficial
16 Mar 2015, 14:21Hello mcl001,
Thank you for making contact with us.
Please be advised that we have received your query and we are attending to it right away. We do apologize for any inconvenience caused, feedback will follow the soonest.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team
Thank you for making contact with us.
Please be advised that we have received your query and we are attending to it right away. We do apologize for any inconvenience caused, feedback will follow the soonest.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team
Telkom's reply16 Mar 2015, 14:21
Official
Hello mcl001,
Thank you for making contact with us.
Please be advised that we have received your query and we are attending to it right away. We do apologize for any inconvenience caused, feedback will follow the soonest.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team
Thank you for making contact with us.
Please be advised that we have received your query and we are attending to it right away. We do apologize for any inconvenience caused, feedback will follow the soonest.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team
