18 days since fault report. No sign of technician.

Ref. No. 496CTK020215 <br> My faulty telephone/ADSL line was personally reported on 2 Feb 2015 and again on 16 Feb 2015 at the Customer Care Centre in Hatfield. To this day...no joy. It does not help to phone 10210 because you would turn into biltong by hanging on. We once held for an hour just to hear how the phone was put down. I work from home and desperately need my TELKOM line to work. In the mean time I hat to purchase Pay-as-you-go data and have to be satisfied with a SLOW EDGE connection. FRUSTRATED..!!!!!