1 reviews | Active since Apr 2017
18 days !!!!!! Poor Service Delivery ..Pathetic Team Lead follow through !!!!! Managers SUC****! AI***.
<p>I refer to this case : AI ********** </p> <p> </p> <p>this problem is going on for three weeks and to date no solution and total neglect in terms of follow through service</p> <p> </p> <p>I am in a psoition where I am about to loose my job because I am dependent on Telkom to work which I stipulated the urgency and need to find a solution</p> <p> </p> <p>After more than three weeks a technican called me to troible shoot , what is this ! a circus because although I am not IT informative , I knwo the basics of trouble shooting which was done from day one</p> <p> </p> <p>I need a solution immediately or will have no choice but to cancel this contract and look for a more stable service provider, I have had enough of calling telkom and running after people who take my money but dont give service</p> <p> </p> <p>Thanks</p> <p>Crystal Naidoo</p> <p> ********** 178</p>
Good day Crystal ,
Please be advised that your query is still under investigation with our Network and we will contact you with feedback.
Your reference number is ***1.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good day Crystal ,
Please be advised that your query is still under investigation with our Network and we will contact you with feedback.
Your reference number is ***1.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Hi Busi
My issue is this investiigation is going on for three weeks f which I have not worked and will not get paid for my job and in process of issues with my employer
further to this what steps have been taken besides the admnistration protocol of generic emails being sent to me
I have been asked to change service providers as an instruction from my employer
I will be forvced to cancel my contract shoukd I not have an imediate soltuion to this probkem
pleade note that iw ill not be liable for any payment or cpntinoued contract as legally you people have not found a suitable solution whoch is technical related
I need someone to call me rather than sending me generic emails about inconvienance caused as you have no idea the level of inconvenience your company has bestowed uppon me with this poor service delivery
crystal naidoo
********** 178
Hi Busi
My issue is this investiigation is going on for three weeks f which I have not worked and will not get paid for my job and in process of issues with my employer
further to this what steps have been taken besides the admnistration protocol of generic emails being sent to me
I have been asked to change service providers as an instruction from my employer
I will be forvced to cancel my contract shoukd I not have an imediate soltuion to this probkem
pleade note that iw ill not be liable for any payment or cpntinoued contract as legally you people have not found a suitable solution whoch is technical related
I need someone to call me rather than sending me generic emails about inconvienance caused as you have no idea the level of inconvenience your company has bestowed uppon me with this poor service delivery
crystal naidoo
********** 178
Hi Busi
Its now May and four weeks later I had a technician come tell me I need an antenna and that would take up to two weeks. I did not work for the month and Im expected to pay for the bill of April??? How fair is this to me which has affected me in the most harsh way possible
I need the attenna installed so that i can do my relevent tests and save my employment.
I would appreciated if you could have this process fast tracked so that I can start working again
Your assistance will be highly appreciated
Kind regards
Crystal
Hi Busi
Its now May and four weeks later I had a technician come tell me I need an antenna and that would take up to two weeks. I did not work for the month and Im expected to pay for the bill of April??? How fair is this to me which has affected me in the most harsh way possible
I need the attenna installed so that i can do my relevent tests and save my employment.
I would appreciated if you could have this process fast tracked so that I can start working again
Your assistance will be highly appreciated
Kind regards
Crystal