18 Days and Nothing

<p>I work from home and work 90 % of the time via the internet. The fault was reported and excalated. The first report was on the 12th. I received an email stating the fault was in the hands of the technical department on the 28th and still I wait. This has been followed via cell calls - again a costly undertaking</p> <p>I logged on to the "Chat with us" website am stil waiting for a "hello how are you ?"after a 20 min wait.</p> <p>As it is well known Data thru Vodacom is expensive and at this stage it is costing me money on all fronts.</p> <p>I then tried to find out if, as per the message, I will not pay for the time my line was out of order and was told I had to log a dispute once my line was fixed. It is all going in circles ... I am internet, landline less and my pockets are empty!</p>