17 Days no Service despite escalation

Telkom does not care about their customers clearly.<br> <br> Despite several follow ups and escalation, fault report 162CNK310116 & ESCALATION ID : 817681 are still unresolved. My previous post was responded by Keagan (***) from the social media team who had promised me updates, its been a week and not a single call/update??<br> <br> Time to look for a wireless alternative (not Telkom mobile), like many before me and so many more to follow.