16 days with no internet

hi there, on the 31st of March my telkom line stopped working.<br> <br> it took over a week before finally getting a fault logged, and today, 16 days later a telkom technician arrived.<br> <br> his answer after 10 minutes of playing a staring competition with the line in the wall was, sorry it seems there is a problem with the exchange in the area, there is nothing he can do and they will have to send someone else. we are once again sitting and waiting..... truly the worst company iv ever delt with. this is now my 18th hello peter complaint against telkom.