1 reviews | Active since Dec 2014
15 Technicians , 2 Cable Technicians more than 20 call centre Agents later and problems still persist.
<p>This is a link to my previous hellopeter review https://www.hellopeter.com/telkom/reviews/same-issue-8-calls-logged-and-8-technicians-later-problem-still-persist- ********** .</p> <p> </p> <p>After this review I got helped and the person that helped me said that they have found a problem with the cable and that it is cable damage this is over 1 and a half months ago that the fault was discovered. Yet here I am again, the weather was bad again two nights ago and my internet speed is at 0.03megs again. Before the bad weather my internet speed was at 8.50meg , after bad weather now noone can get the speed up again to what it was before bad weather even with the damage cable that I have.</p> <p> </p> <p>If Telkom can give me the name of an independant cable company that can fix the cable for me I would pay for it out of my own pocket as this hinders my wifes attempts to work as she works from home and she is so reliant on good internet speed.</p> <p> </p> <p>Please just give me an independant Telkom approved company and I will have them fix it and I will even pay for it. I am so tired of doing this dance with Telkom where nothing gets done. Just done a speed test after calling a call centre agent to adjust my speed at the exchange and oh wow an increase of 0.37megs. Thats all she could get it up to.</p> <p> </p> <p>Please I will pay fo it out of my own pocket.</p> <p> </p> <p> </p>
