14DAYS TO RECONNECT

CAN SOMEONE FROM TELKOM MOBILE PLEASE EXPLAIN WHY IT TAKES 14DAYS TO RECONNECT A CELL LINE. I WOULD UNDERSTAND IF A TECHNICIAN HAD TO GO OUT TO DO A RECONNECTION.<br> <br> THIS TIME PERIOD IS UNACCEPTABLE .<br> <br> I CALLED THE CALL CENTRE ABOUT 2 DAYS AGO AND THEY TOLD ME IT WOULD TAKE ABOUT 2 TO 3DAYS TO RECONNECT THE LINE , NOW I CALLED TO INQUIRE WHY IT HASNT AND THEY TELL ME IT IS 14DAYS TO RECONNECT .<br> <br> TIME PERIODS LIKE THIS SHOULD NEVER BE HAPPENING IN THIS DAY AND AGE . <br> <br> TELKOM MOBILE NEEDS TO GET THEIR ACT TOGETHER!!! THIS IS NOT THE 1980Z