142CRK031215 What will it take??

How many times a month does Telkom want me to report my line is not working? It works for a week or two then Boom! Bang! Here we go again. My last report was 15th November reference number 58CRK181115. This telephone line has not been working since last year and they (Telkom) just don't know how to fix the problem. Refer to my monthly \out of order reports"and tell me that you take pride in this non-existent workmanship.<br> I challenge Telkom to name the number of times in the 40 years that I have not paid my account. How many times was I disconnected due to none payment...NEVER!!!!!!!<br> One would expect to get a functional service seeing that I am paying for it! They have the audacity of wanting me to rate/recommend their service...really!!!! What service? How does one recommend to others that Telkom is incapable of fixing a problem permanently and but will attend to a problem on a monthly basis without any form of communication or total lack thereof"