NM
Nomsa M
1 reviews | Active since Mar 2015
19 Oct 2015, 14:22
14 days later still no delivery
I have placed an order 2 weeks ago, for a tablet, they were quick to call and made all the transactions and i got an SMS approval on the 10th of October and i was told they will deliver my device in 3 working days. Those days passed i still have no device with me. kept on talking to the on social media page but all they say \they will escalate my query and provide feedback soonest"even TODAY.. NO FEEDBACK"""
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Telkom's replyOfficial
19 Oct 2015, 14:28Hello Musaza,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM158507.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM158507.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Telkom's reply19 Oct 2015, 14:28
Official
Hello Musaza,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM158507.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM158507.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team