YS
Yusuf S
1 reviews | Active since Nov 2013
20 Jul 2015, 20:11
13 days ongoing horror
2 weeks back i logged a fault with telkom for adsl outage. After a week the technicIan comes, doesn't solve anything. It's been 2 weeks now with daily calls to telkom... either they drop the call or they promise to call back which never happens. its a complete losing battle. you can never speak to anybody from management. I don't know what to do
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Telkom's replyOfficial
21 Jul 2015, 01:58Hello yusuf sookharia,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM127021.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM127021.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Best regards,
Telkom's reply21 Jul 2015, 01:58
Official
Hello yusuf sookharia,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM127021.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM127021.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Best regards,