12 weeks to install DSL, installed wrong line

This is my FOURTH report. 12 weeks ago, I app**** for a DSL line. After two missed appointments and NO contact from Telkom, my ISP finally got Fortel to install my line this morning.<br> THEY INSTALLED A PHONE LINE. I have sat on the phone for an hour with the call centre to find out that the sales department mistakenly has me down for a phone line (I've asked them to fix this twice), and so that's what the technician installed.<br> <br> What the hell am I supposed to do now?! Sit for another 12 weeks while Telkom tries to figure out how to actually do what was promised in my contract? Buy a dial up modem?<br> <br> Does anyone at Telkom ever respond to these? Because after four \Someone will be in touch"s"