12 week wait for a connection

<p>I app**** for uncapped internet 12 weeks ago, a technician came out twice in the first 3 weeks and on both occasions they told me that there is a fault with the cables. The last time I had a different complaintI was given the contact details of the branch manager at Gateway mall. He has started ignoring my emails and calls. He cannot give me no feedback or answers. He is absolutely useless!!!!! How can Telkom keep advertising for a service/product that they cannot supply?!?!?!?!?!? My telkom mobile bill is becoming so high because of this issue! I don't see why they cannot loan me a portable wifi router or an uncapped sim card while i wait for them to sort out whatever cable problem they have that they could not sort out in the last 12 weeks?!?!?!?!</p>