12 days suspended due to telkom not debiting my account, I made a manual payment and the next day I was suspended...

<p>05 June telkom does not debit me... I phoned on the 9th to know why not. I was told to make a manual payment I did(R1206). Next day suspended. We are on the 21st now every person tells me they will escalate or they will mark it as important. All I want is my damn net to be on how hard can it be I am sure someone just needs to change my status from suspended to active or something like that.</p> <p> </p> <p>I just do not understand then they ask me for contact number then I provide them with it and then halfway through my sentance on the chat site they just end the chat?</p> <p> </p> <p>I want help I am being polite and then I am treated like this I just do not know anymore.</p>