PX
Phakamani X
1 reviews | Active since Apr 2015
07 Apr 2015, 16:48
12 DAYS OF NO INTERNET
Like every other Blackberry user, BIS is essential for communication and for various other reasons. As a Telkom Mobile user for the last year and a half I have never experienced such bad service. I tried to reload my BIS (26/03/2015) and till today I HAVE NO BIS !! After several calls and cases being logged I am currently waiting to be called and updated about what is happening. Speaking to several agents for several days on end, 3Cases later & I am seriously unhappy. Even the manager I spoke to on Friday said I would be called on Monday. What day is it today ? Tuesday ! Do I have BIS ? No!! Seriously ? If I have to hear \72Hours"one more time I will migrate to another Network Provider. """
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Telkom's replyOfficial
08 Apr 2015, 09:02Hello PeekayX64,
As per our telephonic conversation, kindly be advised that your query is escalated to the engineering Team to assist with the activation.
Your Social Media Reference number is SM101756.
We regret the inconvenience caused.
Regards,
Joshua Mnisi
Telkom Social Media Team
As per our telephonic conversation, kindly be advised that your query is escalated to the engineering Team to assist with the activation.
Your Social Media Reference number is SM101756.
We regret the inconvenience caused.
Regards,
Joshua Mnisi
Telkom Social Media Team
Telkom's reply08 Apr 2015, 09:02
Official
Hello PeekayX64,
As per our telephonic conversation, kindly be advised that your query is escalated to the engineering Team to assist with the activation.
Your Social Media Reference number is SM101756.
We regret the inconvenience caused.
Regards,
Joshua Mnisi
Telkom Social Media Team
As per our telephonic conversation, kindly be advised that your query is escalated to the engineering Team to assist with the activation.
Your Social Media Reference number is SM101756.
We regret the inconvenience caused.
Regards,
Joshua Mnisi
Telkom Social Media Team