12 Days No Service with Constant SMS "Problem in Hand"!
<p>On 5 May I reported my line as non-functional. I have called again and begged. I advised the agent that it is very likely that the problem is on my premises and if that is the case, I am happy to even pay for the service. All the equipment that I am responsible for appears to function. I keep on getting SMSs that they have the problem in hand. I have not had telephone service or internet since the 5th.</p> <p>I run a small business from home - I have had to work from one of my client's premises to be able to service clients. </p> <p>Telkom is literally the worst service provider that I have ever encountered.</p>
Keagan, thank you for the response.
How long are you still going to wait to investigate and have this problem fixed? I expect to be refunded for the rental amount of the voice line given that I am now 19 days without voice while my ADSL line is also down.
You will be hard pressed in a competition for the worst service provider - Telkom is a hard act to follow.
Keagan, thank you for the response.
How long are you still going to wait to investigate and have this problem fixed? I expect to be refunded for the rental amount of the voice line given that I am now 19 days without voice while my ADSL line is also down.
You will be hard pressed in a competition for the worst service provider - Telkom is a hard act to follow.