1 reviews | Active since Apr 2016

20 Apr 2016, 11:26

12 days after installation and still not working

Had a ADSL line installed on the 8 April and it is still not working .have been phoning every day and been put trough between sales and technical .Matter has been escalated every time ,but still no working line.They tell me the data is activated and is already been billed towards me . So i'm paying for a service that i cant use.

0
Replies (2)
Telkom
Telkom's reply20 Apr 2016, 15:34
Official
Hello Altus730715,

Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.

Interaction ***

Regards
keagan
Telkom Social Media Team
's update21 Sept 2016, 13:18
Reviewer Update

it is now the 21/9 and I stiil dont have a line installed im fedup by now