12 D A Y S - No feedback !!!

<p>I reported a fault on the 20th of January 2017. There seems to be a conflict between my email password and my username. The operator said that the server is off and I should wait for Telkom to resolve the problem. I phoned everyday and asked the status of the fault reported. I was given many reference numbers in this period, even sms'e that said the fault has been resolved, which isn't! Operators team leaders have spoken to me and promised that they will personally come back to me and will report it to the IT Department. They even tried to assist me on Do Messaging, - NOT WORKING!!</p> <p>Well, I am still waiting....</p> <p>On the 30th I just had enough and ask them what is the next step, the lady said that I can send a mail to esc centre at Telkom, which I did. They said a technician is assigned to my query and will "drop" them a mail to contact me A.S.A.P. </p> <p>Now I loosing business due to this problem, because I am working with order numbers that's been mailed to me. </p> <p>#I am so sorry for the inconvenience# that rhyme is so out of date!!!!</p> <p>I want my mail fixed....as easy as that.</p>