11months sitting with same problem Internet drop

I reported this very same problem to you guys in July 2015 and the very same problem still persists. <br> My internet is dropping daily so bad that I cannot even do a internet banking payment. I have bought a new modem to see if that was the problem and it was NOT. I was told a month ago that we are on the list for NEW copper cables BUT nothing has happened. I log faults at least 3 times a week. This is so frustrating and for 11 months I have technicians come and go at me house BUT the very same problem remains. Current fault reference 2CNK021115