1+1=7 according to Telkom

Terrible service. Been billed for the last 10/11 months for both a 4Meg line and a 10Meg line. The billing department, the monthly sms and the Telkom store at Centurion Mall supply 3 different amounts that should be paid monthly. Reconnection restoration fees have been credited, as account was wrongfully disconnected... BUT, BUT.... The account is still suspended and and the last month no services. On 10 January I was promised a call and feedback. Many a call after that from my side, but Telkom is silent. 21 days later, more reference numbers than fingers, Facebook private messages and nothing. No service, wrongful billing and billing for service that are wrongfully disconnected. Upon the credit for wrongful disconnection, the credit for double billing and billing for the time without service seems logical... But alas, rejection of references for double billing and time without service without explanation... But credit for reference for wrongful disconnection. Only in South Africa does such incompetence survive in a monopoly