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Hi There,<br> <br> My landline number is ***<br> I upgraded my speed to 4 Mbps and billed for the same, but the actual upgrade was done on the previous owners account. I am trying to reach the sales desk of cust care for the past 3 days, but the queue is too long that I have to wait for 1.5 hrs, but still it is not responded.<br> <br> I spoke to the technical support & billing staff - but inturn the put me through to the sales desk - no response after that.<br> <br> The telkom office staff do not spend sufficient time with me, just 1 min, though I had to stand in the queue for 30 - 40 minutes. They give me a print out of billing and ask me to read it.<br> <br> Please assist.