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We requested our lines to be moved from one premises to another, which is right next door, over a month ago. We had a Telkom representative arrive on Friday morning the 1st April 2016 expecting him to move the lines. only to be told he is not the right person and he will log an urgent call to the right department, as the box and the cable from the pole needs to be moved over to the other premises (right next door). On Monday another man came and guess what, He was also not the right person. WHAT DOES MOVING YOUR LINES MEAN????? Since then no Telkom representative or anyone from Telkom. This is shocking that we have to pay for lines that aren't even working now as the PABX has already been moved. I am Disgusted. We are a business and cannot be without our phones or internet for a day, let alone 5 days.