1 reviews | Active since Sept 2016
11 Months Later and still being charged for a ADSL Line that was supposed to be cancelled!
<p>This is getting ridiculous now.</p> <p><br />I am being harassed constantly by Telkom Attorneys even though I have all my emails as proof with the specific form they requested in order to cancel my line dated for the 30th August 2016.</p> <p> </p> <p>My bill was way below R1000, it is now sitting at over R2700 rand and they continue to bill me even though I have cancelled and taken out their uncapped LTE and no longer use the line at all.</p> <p> </p> <p>I would like to pay what I owe since the time my line was suppose to be cancelled, but hell will freeze over before I pay a cent towards the incompetence on Telkoms part.</p> <p> </p> <p>Seacom is already taking over fibre in South Africa and I cannot wait to cancel all services with Telkom due to their bad mismanagement.</p>
Thank You Launa!
Hopefully we can finally resolve this issue and adjust my account to reflect the correct amount.
As soon as what is due, owing and payable reflects from date of cancellation I will make payment.
It is not viable to keep contacting Telkom telephonically in order to rectify their fault.
Please could you kindly make sure Telkom has not blacklisted my name as this will ultimately resort to instituting legal motion proceedings against Telkom.
Sincerely,
Lyle
Thank You Launa!
Hopefully we can finally resolve this issue and adjust my account to reflect the correct amount.
As soon as what is due, owing and payable reflects from date of cancellation I will make payment.
It is not viable to keep contacting Telkom telephonically in order to rectify their fault.
Please could you kindly make sure Telkom has not blacklisted my name as this will ultimately resort to instituting legal motion proceedings against Telkom.
Sincerely,
Lyle