MN
Michael N
1 reviews | Active since Aug 2010
14 May 2015, 22:01
10mbs ADSL connects at 0.6mb
After Telkom took the ability from ISPs to set up connections manually and diverted it to their automatic service, my connection drop from a (paltry, but acceptable) 7mbs connection to a 1.7mbs connection. <br> <br> Afrihost lodged a complaint, reference 50ARK080515<br> <br> After two weeks, my ADSL is now connecting at 640kbps. 640kbps!!! I'M PAYING FOR A 10mb LINE!<br> <br> I'd like to be remunerated for this.<br>
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Telkom's replyOfficial
15 May 2015, 07:50Hello mvniekerk,
Thank you for bringing this mater to our attention.
Kindly be advised that we are currently investigating your connections issue and we will revert back to you with feedback.
Your Social Media reference number is SM110935.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Thank you for bringing this mater to our attention.
Kindly be advised that we are currently investigating your connections issue and we will revert back to you with feedback.
Your Social Media reference number is SM110935.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Telkom's reply15 May 2015, 07:50
Official
Hello mvniekerk,
Thank you for bringing this mater to our attention.
Kindly be advised that we are currently investigating your connections issue and we will revert back to you with feedback.
Your Social Media reference number is SM110935.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Thank you for bringing this mater to our attention.
Kindly be advised that we are currently investigating your connections issue and we will revert back to you with feedback.
Your Social Media reference number is SM110935.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***