CB
Chad B
1 reviews | Active since Jul 2012
17 Nov 2015, 12:52
10mbps running at 0.3mbps
This is becoming a monthly situation whereas my connection is so bad I can't open a basic webpage.<br> <br> My data is with Web Africa, and I'm on 5star rating with them (before the buck is attempted to be passed as is tradition).<br> <br> Please sort this out, and keep traces on the exchange or something on an ongoing basis, this is getting quite comical.<br> <br> Tracing route to [URL Removed] [108.162.201.216]<br> over a maximum of 30 hops:<br> <br> 1
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Telkom's replyOfficial
17 Nov 2015, 14:06Hello CBerndt,
Thank you for allowing us the opportunity to assist further with your query.
Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Kind Regards,
Colleen
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further with your query.
Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Kind Regards,
Colleen
Telkom Social Media Team
Telkom's reply17 Nov 2015, 14:06
Official
Hello CBerndt,
Thank you for allowing us the opportunity to assist further with your query.
Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Kind Regards,
Colleen
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further with your query.
Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Kind Regards,
Colleen
Telkom Social Media Team