IP
Iain P
1 reviews | Active since Oct 2015
08 Nov 2015, 20:17
10mb uncapped line not working for 2 wks
Fault 184cnk021115, reported more than a week ago. No action from Telkom at all despite calls to them. Only way fwd is to terminate them which will result in endless calls asking why. Better sort it out immediately, I'm paying for service i am not getting. 3G will be bought at the end of the week if not sorted by Thursday 12 th
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Telkom's replyOfficial
08 Nov 2015, 20:44Hello Spike1-zn,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM161488 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM161488 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply08 Nov 2015, 20:44
Official
Hello Spike1-zn,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM161488 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM161488 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media