LM
Leon M

1 reviews | Active since Sept 2015

30 Sept 2015, 11:50

10Gbs in 25 days then my usage escalates

My data package (10Gig) lasts till about 23rd to 25th of the month after which my usage escalates to about 2 to 3 Gig every two to three days till the end of the month. I don't understand, I was working fine on 3Gig/Month till the beginning of the last year. Something is wrong with the throughput measurement. Please fix, you are becoming unaffordable! I have called the call-centre and been informed nothing is wrong, how do I prove differently as they do the measurement.

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Replies (1)
Telkom
Telkom's reply30 Sept 2015, 14:00
Official
Hello Howdoi,

Thank you for alerting us of this matter. Apologies for all inconveniences caused.

We tried calling you, but to no avail.

Kindly note that we have sent you an email regarding this issue and await your response for us to assist further. ***

Kind Regards
Tebogo N
Telkom Social Media Team
***