RG
Riaan G

1 reviews | Active since Jul 2011

24 Nov 2017, 10:40

105 days no phone line

My parents have been without a working phone line for about 3 and half months (105 days).

He can't speak to his grandchildren on Skype. Christmas is coming and it's going to be a sad sad experience for them.

After ignoring the problem for 2 months (after many many many wonderful complaints), they finally acknowledged the fault, logged a query....and promised it would be fixed soon soon.

Guess what, it's STILL broken.

Thank you Telkom for ruining Christmas for my parents.

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Replies (1)
RG
Riaan G's update04 Dec 2017, 09:38
Reviewer Update
This has been going on for 4 months now, 4 months, that is 120 days with no phone line. How is is possible for a company to allow this kind of service??? FOUR MONTHS without a working phone line?????