10213 Callcentre nightmare

I ordered the new LTE Uncapped service on the 25 Sept 2015 online. I got a mail stating that it was approved and I would be called back. Of course the call back never happened. I ended up having to call the call centre a week later. 15 min holding on before the call was answered and then spent another 45 min online with a operator that obviously never passed school! Could not spell a single thing right. I ended up having to repeat ID numbers and phone number over and over, then we got to the delivery address and that took 10 minutes by itself to spell! He also answered 6 questions incorrectly (Was corrected on my next call to the call centre). My third call resulted in a second person that cant spell and take down delivery addresses correctly! Also the system was down and they would phone me back. 2 Days later and still no phone call!!<br> <br> I have had to call this call centre 3 times already and have still not been delivered my modem and spent 3 hours of airtime on my cell to sort this out. Now when I call I get a message stating that I am phoning outside their operating hours!!! It is !4