10210/13 just unable to help

<p>How can I get a Telkom to do what they have to do?? I have called 10210 and 10213 many times since April 2017 to get my line properly "activated" but it is not happening. I have spent many hours on the line (no exaggeration) and have 4 reference numbers but still no action and I am not allowed to speak to any supervisor or escalate the matter???</p>