KF
Kate Fellows-Smith
1 reviews | Active since Nov 2015
23 Nov 2015, 09:32
10210
I 'm shocked, I have called Telkom to TRY cancel my order as I want to use a more competent supplier. I have had the phone put down on me 3 times after holding for over 15 minutes each time. It is my right gthat I get to cancel in less than 24 hours of the order being placed and receiving no services however I am unable to do this.<br> <br> The offices state that I need to call the centre in order to cancel but am unable to do this. <br> <br> They are breaking the law by not allowing me to cancel my order.
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Telkom's replyOfficial
23 Nov 2015, 10:52Hello kateann,
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will investigate and provide you with feedback.
We do apologize for any inconvenience.
Your reference number is: SM170444.
Kind Regards
Colleen
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will investigate and provide you with feedback.
We do apologize for any inconvenience.
Your reference number is: SM170444.
Kind Regards
Colleen
Telkom Social Media Team
Best regards,
Telkom's reply23 Nov 2015, 10:52
Official
Hello kateann,
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will investigate and provide you with feedback.
We do apologize for any inconvenience.
Your reference number is: SM170444.
Kind Regards
Colleen
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will investigate and provide you with feedback.
We do apologize for any inconvenience.
Your reference number is: SM170444.
Kind Regards
Colleen
Telkom Social Media Team
Best regards,