101 MINUTES ON THE PHONE

On 1July I was on the phone for 46 minutes and transferred 3 times still with no solution to my problem I then hanged up on 2July I phoned again. This time I was again transferred from accounts to some other dept. and then to sales. I then got cut off after being on the phone for 55 minutes by the lady in sales who wanted to transfer me for the 4th time. I phoned on 2 July a third time to asked to speak to a accounts Dept Manager and they did not transfer me. I feel like crying....:-( We have three business lines with Telkom and latest one was installed two months ago. I receive only two of my three accounts the third one is not linked with the current account and I am phoning to get this 3 lines linked to one account so that I can pay one bill on time every time. I haven't received any bill from Telkom for the month of June and they said they would email me the thirds account statement every month but I received nothing. Is there any one out there in the Telkom office willing and competent to assist me in linking my 3 account to one account. I feel like shouting crying cursing but that won't help either now would it. I will now wait till Telkom phone me for my outstanding acc!