10 Months trying to get ADSL

I started contacting Telkom January 2015. Finally got an order through for a 4MB line. Unfortunately had to reschedule date. Rescheduled, scheduled day came and went. Contacted them again. They had no details on my order number and said it doesn't exist. Out of the blue a tech showed up and installed a modem with only 2MB capability. requested them to put it in the wholesale pool so that another company can manage it. 3 Months have passed since this request that should have taken 24hours. When I contacted them again they said I have no contract with Telkom. 9 October I received an SMS stating I owe them R1186.69 and 27 October one that stated I owe them R1691.61 . Funny seeing that I don't have a contract. I did not even receive an invoice via email. So now I am paying the other company for a service that I cant get because my line is cut off. And have no idea where these amounts come from. So had Internet for a month, paid the other company, owe Telkom I don't know what and FOR what and am back at square 1 with no internet. <br> <br> They have all these amazing, and I believe expensive adds, running non stop but cant deliver on what they advertise. Hopeless and useless.