MS
May S

1 reviews | Active since May 2018

15 May 2018, 09:40

10 Months of trying to get 2 lines cancelled!

I have been trying since the the 3rd of August 2017 to get Telkom to cancel two landline numbers. Our business moved and we are no longer using the landline numbers. This has been dragging on for 10 months, I get a bill every month!!!! I will be contacting a lawyer and the Ombudsman for help as I am really tired of dealing with Telkom. I have a LTE contract and a mobile contract as well as a home ADSL and I will not be renewing any of these with Telkom any time soon!

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Replies (1)
Telkom
Telkom's reply29 May 2018, 07:52
Official

Good day MaySmith1

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards

Gerard

Telkom Social Media Team