GM
Gaby M
1 reviews | Active since Nov 2016
08 Dec 2016, 20:09
10 mega what!
<p>I have a Telkom 4 Mbps ADSL line (in Thabazimbi)6. I recently tried to upgrade to 10 Mbps and my experience was very frustrating. The call center says my area is not supported for a 10 meg however the Telkom Techs in the area insist that it is supported.</p> <p>I do not believe Telkom call center at all. When I first app**** for ADSL, I was told there's no Telkom infrastructure in my area. That was until I requested one Tech to verify and call 'their' call center with the testimony.</p> <p>Can someone help!</p> <p>Frustrated McDaddyG </p> <p> </p>
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Telkom's replyOfficial
08 Dec 2016, 22:14Good eveniing Gaby,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fulfillment Team.
Your reference number is AI***.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Telkom's reply08 Dec 2016, 22:14
Official
Good eveniing Gaby,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fulfillment Team.
Your reference number is AI***.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,