10 Mb ADSL upgrade not available for days

Hello peter, <br> <br> I requested an upgrade to a 10mb adsl line on the 1st July and to dated I'm unable to make full use of the service. <br> <br> Around the 5th July the adsl was unable and I reported the issue on the Monday and was informed the installation in progress and would take around 72 working hours to restore the service. <br> <br> On the 9th July I received a welcome SMS and I called the service centre and I was told the 10mb line upgrade was completed. I then logged a call indicating the line is not syncing and is unstable - its available for a few hours and then disconnects. <br> <br> On the 13th July I again reported the problem as the Tech called indicating the line is only syncing around 6mb which stop working the next day again. I need to reboot the modem to get some service before it becomes unstable again. <br>