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anerie.vw anerie.vw

1 reviews | Active since May 2012

09 Dec 2016, 14:06

10 Days of High call volumes... Really?

<p>I app**** for a new contract 10 days ago. Ive been calling to follow up on the status of my order and hold for hours without anyone ever answering the phone. Cant complain about the service because there isnt any! </p>

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anerie.vw anerie.vw's update14 Dec 2016, 07:48
Reviewer Update

Telkom Social Media Team

They do not contact me! And I never get through on the 10213 number. Even when I enter the promo code I received on sms there is NO answer! Tried calling the store. Tried going to the store... but because it is an online order I have to "use the correct channels"?!

This is seriously ridiculous! Was it ANY other service provider I would have my new device by now!

Your customer service really needs to step up their game.