SR
Shekhar R
1 reviews | Active since Mar 2013
09 Feb 2016, 18:23
10 days no service
Its been 10 days since i logged a fault report 162CNK310116.<br> I have had no land line or internet service since. I have called several times and went into the gateway store requesting urgent action only to be told they don't consider it urgent.<br> <br> Pathetic service.
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Telkom's replyOfficial
09 Feb 2016, 19:20Hello Shek.Hunter,
Thank you for making contact with us
This response serves as confirmation that your query has been received. The pending fault reference indicates a field technician is assigned to attend. We have escalated and generated the following reference ESCALATION ID : 817681. Further available updates will be provided as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. The pending fault reference indicates a field technician is assigned to attend. We have escalated and generated the following reference ESCALATION ID : 817681. Further available updates will be provided as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Telkom's reply09 Feb 2016, 19:20
Official
Hello Shek.Hunter,
Thank you for making contact with us
This response serves as confirmation that your query has been received. The pending fault reference indicates a field technician is assigned to attend. We have escalated and generated the following reference ESCALATION ID : 817681. Further available updates will be provided as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. The pending fault reference indicates a field technician is assigned to attend. We have escalated and generated the following reference ESCALATION ID : 817681. Further available updates will be provided as soon as possible.
***
Regards
Keagan
Telkom Social Media Team