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colin S

1 reviews | Active since Jan 2014

02 Aug 2015, 18:11

10 days and still no data / internet

I posted a report on Hello Peter a week ago. Telkom Ref SM129068 . It is now 10 days since my internet stopped working. It is STILL not fixed!!! I work from home. Does Telkom know or care how this poor service impacts me as a paying customet? I phoned Telkom today. Was told that someone would be at my house after 1pm. Its now after 6pm and I sm still waiting. What the hell is going on with Telkom? Who can I escalate this to?

0
Replies (1)
Telkom
Telkom's reply02 Aug 2015, 19:57
Official
Hello bulawayo1,

Apologies for all inconveniences caused.

Rest assured that our Technical Team are addressing this matter and will provide feedback soon.

Kind Regards
Tebogo N
Telkom Social Media Team
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