1 year still no help and worst service ever

I have complained a hundred times about my adsl line. It is intermittent for 1 year and 2 month now. <br> <br> On the 3rd of September a lady calls me to say that a technician will be coming in because she can see that my line is dropping.<br> <br> On the 4th a technician by the name of Dumisani strolls in here with a no care attitude.<br> <br> He tells me that there is nothing wrong with my line and I must get my ISP to come in.<br> <br> I told him I am going to cancel my line if it does not get sorted out.<br> <br> He says \That's not my problem."<br> <br> My ISP says that the ADSL line is the problem and that only Telkom can fix it.<br> <br> I am a paying customer and this is the service I get?<br> <br> Do you guys even care about the way your stuff treat your customers?<br> <br> Please sort out my line ASAP. """