Hellopeter
Share Your Experience
HS
Hendrik S

1 reviews | Active since Feb 2017

14 Feb 2017, 06:39

1 week without ADSL due to crossed line

<p>Telkom made changes to their exchange and caused my line to be crossed with some one else's. This means I have 2 lines linked to my account and now I have no internet active on my line. I work from home and have been forced to rack a massive bill by using my cellphone as modem (having to buy GIGS of data). Still no response, calling often the update is we are still processing the request and investigating the cause. I know what the cause is...TELKOM ***D UP!!!!!!!!!!!!!!!!!</p>

0
Replies (5)
HS
Hendrik S's update14 Feb 2017, 08:21
Reviewer Update

Looking at the query? You dont even have the affected landline number. Please call me so I can get some reaction and assistance! ********** 587

HS
Hendrik S's update14 Feb 2017, 08:25
Reviewer Update

Oh and also - my REF logged a week ago. 382CTZ080217

HS
Hendrik S's update16 Feb 2017, 17:03
Reviewer Update

Nice! Only one week to get it assigned??! So another week to get it resolved? And I am paying for the time I did NOT have internet. That is really wonderful news.

HS
Hendrik S's update21 Feb 2017, 08:26
Reviewer Update

Is anyone following up or making any attempt to assist me in this matter? Tomorrow it will be 2 weeks. How difficult is this to get it escalated and correct the Telkom ***UP! I am now over this **** service I receive!

HS
Hendrik S's update02 Mar 2017, 09:58
Reviewer Update

I had a adsl line on that number for 4 months. We requested a line move. How the hell can it work and then not??? Please correct it as I am now Gatvol of this problem. I am on honeymoon and telkom still made no progress after one month!!!!!!!