1 reviews | Active since Sept 2012
1 Week No Response
On 24 February I ordered ADSL for my apartment at Vanderbijlpark Telkom offices. The lady was very friendly and helpful and reassured me the technician will be in contact soon.<br> It is now the 4th of March, I have not received any feedback or delivery from their Technician and when I enquired about it yesterday the consultant informed me it can take anything from 7 to 21 days for delivery and installment. When I asked her why the delay she could not inform me, which tells me she didn't even follow-up with the technician before even replying me.<br> In future if your thinking of using Telkom as a supplier do it a month before you acquire the service, seems like one month delivery/installment is a regular thing.
Thank you for making contact with us.
We do apologise for the experience.
We will have our team follow up on this matter and assist accordingly.
Your reference number: SM93786.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Best regards,
Thank you for making contact with us.
We do apologise for the experience.
We will have our team follow up on this matter and assist accordingly.
Your reference number: SM93786.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Best regards,
