AP
Anthony P

1 reviews | Active since Jul 2011

23 Oct 2015, 19:55

1 Week later, no answers.

***.<br> It's exactly one week since my last report and sadly receiving an empty promise of assistance with above ref num.<br> How convenient as tomorrow is debit order day.<br> Rest assured I will make sure you only receive what is due you.<br> Those extra ad on internet bundle charges I disputed, I shall not be paying them.<br> I hope this inspires some action.<br> Telkom you are a sterling example of how to place absolutely no value on client relations or service.<br> <br> As for Ilhaam, its extremely distasteful representing a company and making empty promises. You should be ashamed.<br> Just another ref num, what they mean? Absolutely nothing.

0
Replies (1)
Telkom
Telkom's reply23 Oct 2015, 22:25
Official
Hello anthony198,

Thank you for making contact with us.

Please be assured that this matter has been escalated with Telkom's billing department.
Your reference number SM157630 is being attended to and feedback will follow.

I surely apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media