BS
Ben S
1 reviews | Active since Mar 2009
11 Mar 2016, 23:21
1 week 3 escalations, no response, no service
I reported my line fault on 4 Mar ***. I have subsequently escalated 3 times and have not had ONE response from Telkom. The resolution I would like to see is that a technician is assigned to the problem and the problem is resolved. I only ask that Telkom do their job and that every fault does not have to become a fight.
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Telkom's replyOfficial
11 Mar 2016, 23:26Hello schaefer,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us, please contact us via Email: ***.
Your reference number is: SM212129
Regards
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us, please contact us via Email: ***.
Your reference number is: SM212129
Regards
Telkom Social Media Team
Telkom's reply11 Mar 2016, 23:26
Official
Hello schaefer,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us, please contact us via Email: ***.
Your reference number is: SM212129
Regards
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us, please contact us via Email: ***.
Your reference number is: SM212129
Regards
Telkom Social Media Team