JS
Jacques S

1 reviews | Active since Jul 2017

02 Feb 2018, 18:17

1 out of 100s

I would like to thank Sihle Fodo from the call centre and recommend him to get a promotion he did what over 30 call centre agents could not do,i had called multiple times to follow up on my fault i had logged tuesday and friday afternoon i called in last time to find out when the technician would come in he helped me to reset the line and get me back on track,without the need for a technician i think more people like him need to be employed by telkom that are dedicated to sort out the problem and fault finding without having customers to wait days for a technician to come out and fix the problem Well done Sihle you are 1 in a million and hope every person that calls in will be assisted by you

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Replies (1)
Telkom
Telkom's reply26 Feb 2018, 15:08
Official

Good day.

Thank you for sharing the positive experience you have had. We will be sure to pass this message along. Hope you have a great day further!

Regards,
Moenieb.
Telkom Social Media Team.