1 reviews | Active since Jun 2016
1 month without service
<p>On 10 may telkom upgraded area service. Since then I have no wifi no internet no telephone service. Logged a fault 33crk120516. But no satisfaction. Everytime I phone 10210. The same answer bulk fault. We need service.</p>
HI helena18smit
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. As per the bulk fault reference, our field technicians have are currently busy attending, as per the ref, 2400+600 PAIR UG CABLE FAILURE DUE TO AGEING, no ETA as yet. Further available updates will be provided to you as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
HI helena18smit
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. As per the bulk fault reference, our field technicians have are currently busy attending, as per the ref, 2400+600 PAIR UG CABLE FAILURE DUE TO AGEING, no ETA as yet. Further available updates will be provided to you as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
so in the mean time i have to pay rental, use my cellphone which costs me lot of money. i dont have any wifi and internet access now. this is not fair.
so in the mean time i have to pay rental, use my cellphone which costs me lot of money. i dont have any wifi and internet access now. this is not fair.
today is 24 June 2016. my internet is now working and my wifi is working, but still i dont have a telephone to use. i have phoned 10210 severtal times and all they say is that telkom is working on the line. please can someone do something about this?
today is 24 June 2016. my internet is now working and my wifi is working, but still i dont have a telephone to use. i have phoned 10210 severtal times and all they say is that telkom is working on the line. please can someone do something about this?