DS
Davdi S

1 reviews | Active since Jul 2016

25 Jul 2016, 09:54

1 Month without any response

<p>I submitted an issue to Telkom which they investigated and asked me to pass on the information to ********** <p> </p> <p>I have heard no response since then. That is 1 month and 3 days.</p> <p> </p> <p>The complaint number which was in the heading was : </p> <p>[0][ ********** 6]Complaints</p> <p> </p> <p>Telkom if you are reading this, please check out my complaint, its a pretty serious one. </p>

0
Replies (3)
Telkom
Telkom's reply27 Jul 2016, 06:22
Official

Hello

This response serves as confirmation that your query has been received.
Your reference number : AI **********
Your query has been sent to our mobile team for assistance.

Regards
Noleen
Telkom Social Media Team.

DS
Davdi S's update15 Aug 2016, 12:06
Reviewer Update

Hi

It has almost been two months, without feedback (just a reference number, which doesnt solve the issue)

Even for Telkom this must be HORRIBLE turnaround time?

PLEASE FIX THIS ISSUE

David

DS
Davdi S's update29 Aug 2016, 14:18
Reviewer Update

Still, no response. 2 and half months